Distance Sales Agreement

PRELIMINARY INFORMATION FORM

|ORDER_DATE|

1.SELLER;

Title: HACIMUSAOĞULLARI FOOD INDUSTRY AND TRADE LIMITED COMPANY

Address: HURRIYET MAH. YILDIRIM BEYAZIT STREET. NO:39 BAGCILAR / ISTANBUL

Phone: +90 212 630 27 85

Fax : +90 212 630 27 86

E-mail: [email protected]

BUYER INFORMATION

|BUYER_INFORMATION|

TOPIC 2;

The subject of this Preliminary Information Form is to inform the Buyer about the sale and delivery of the product/products, the specifications and sales prices of which are specified below, which the Buyer ordered electronically from the Seller's website at www.karlizade.net, in accordance with the Law No. 6502 on Consumer Protection and the Distance Sales Contracts Regulation.

3. BASIC FEATURES OF THE PRODUCT SUBJECT TO THE CONTRACT;

|PRODUCTS|

The contents, storage conditions, and allergen information of the products subject to this contract can be found in the "Product Description" section of www.karlizade.net. While bulk products do not contain gluten or other nuts (peanuts, etc.), they may contain trace amounts of gluten or other nuts (peanuts, etc.) due to the packaging process carried out on the same line. By placing an order, the CONSUMER acknowledges that they have read and approved the information in the preliminary sales information form and product description page.

3.1 PAYMENT METHODS and DELIVERY

Payment Type: |PAYMENT_SYSTEM|

Cargo Company: |CARGO|

Cargo company selected for return: |KARGO|

Shopping on the www.karlizade.net website is available via credit card, debit card, money order, and EFT. For credit card payments, the number of installments available may vary depending on the credit card selected and can be viewed during the shopping process. The order summary page displays the number of installments in which the order total will be paid. Your bank may run campaigns to apply a higher number of installments than the number you selected, and services such as deferred installments may be offered. These campaigns are at your bank's discretion, and information about these campaigns is provided on our pages if our company is aware of them. Starting from your credit card statement date, your bank will divide the order total by the number of installments and reflect this on your credit card statement. The bank may not distribute the installment amounts equally across the months, taking into account fractional differences. Creating your detailed payment plan is at your bank's discretion. When preparing bulk orders, negative differences may occur due to the weight of the product. The amount of this negative difference will be refunded to the CONSUMER according to your order payment method.

Packaging, shipping, and delivery costs are covered by the CUSTOMER. Shipping costs are stated in the order summary and are added to the total order amount. They are not included in the product price.

4. DELIVERY

4.1. Delivery will be made by hand to the CONSUMER at the address specified above, via the contracted cargo company. Even if the CONSUMER is not present at the address at the time of delivery, our Company will be deemed to have fulfilled its obligations fully and completely. Therefore, the SELLER is not responsible for any damages or expenses arising from the CONSUMER's late receipt of the product or failure to receive it at all. The SELLER is responsible for ensuring that the product is delivered intact, complete, complies with the specifications specified in the order, and accompanied by any warranty documents and user manuals.

4.2. The product will be delivered within 30 days from the contract date. The SELLER assumes full responsibility until the product is delivered. If the SELLER is unable to deliver the product subject to the contract within the specified time due to extraordinary circumstances such as force majeure, situations declared as a pandemic by the World Health Organization, war, mobilization, martial law, curfew declared throughout Turkey or in certain provinces affecting cargo operations, adverse weather conditions preventing transportation, or transportation interruptions, the SELLER is obligated to notify the CONSUMER. In such cases, the CONSUMER may exercise one of the following rights: cancel the order or postpone the delivery until the preventing situation is resolved.

4.3. If the product subject to the contract is to be delivered to a third party other than the buyer, the seller cannot be held responsible if this third party refuses to accept delivery of the product.

4.4 . Payment must be made upon signing this contract for the supply and delivery of the contracted product to commence. If the contract price is not paid or is cancelled through various channels after payment, the seller's obligation to supply and deliver the product will be immediately terminated, and the contract will be deemed automatically terminated.

4.5. If the supply and delivery of the product subject to the contract becomes impossible, the relevant matter will be notified to the buyer in writing. If the buyer terminates the contract for this reason, the seller is obliged to refund the entire amount received for the establishment of this contract to the buyer within 14 business days at the latest, from the date on which the termination notice is received.

4.6. The seller is responsible for the product until it is delivered to the buyer or a third party designated by the buyer. However, if the buyer chooses to use a carrier other than the one designated by the seller for delivery, the seller is relieved of liability by delivering the product to the designated carrier. Once the product is delivered to the buyer's designated carrier, responsibility for the product is deemed to have passed to the buyer.

5. RIGHT OF WITHDRAWAL;

In accordance with the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts;

5.1. The CONSUMER has the right to withdraw from this Distance Selling Agreement within 14 (fourteen) days without giving any reason and without paying any penalty. The period for the right of withdrawal begins on the day the contract is established for contracts regarding the performance of services; and for contracts regarding the delivery of goods, on the day the consumer or a third party designated by the consumer receives the goods. However, the consumer may also exercise the right of withdrawal from the establishment of the contract until the delivery of the goods. In determining the period for the right of withdrawal;

a) For goods that are subject to a single order and delivered separately, the day the consumer or a third party designated by the consumer receives the last good,

b) For goods consisting of more than one piece, the day the consumer or a third party designated by the consumer receives the last piece,

c) In contracts where the goods are delivered regularly for a certain period of time, the day on which the consumer or a third party determined by the consumer receives the first good is taken into account.

You can submit your notice of withdrawal before the expiration of the right of withdrawal period through the Return/Exchange option on your personal membership page at www.karlizade.net. The carrier designated for your right of withdrawal is the courier company that delivered the ordered product to you. Details regarding return shipment are explained in the Return/Exchange option on your personal membership page at www.karlizade.net.

5.2. The notification regarding the exercise of the right of withdrawal must be in writing and the burden of proof that this notification has been made rests with the consumer.

5.3. If the Buyer exercises his right of withdrawal, the original invoice for the goods/services delivered to the third party or the Buyer must be returned to the Seller.

5.4. The consumer must return the product to the seller's address specified in Article 1 within ten (10) days from the date the consumer exercised their right of withdrawal. For products not returned within this period, or for products returned after this period, the buyer will be deemed to have waived their return request, and the return request will not be accepted. However, if the seller has declared that they will collect the product, this provision does not apply.

5.5. The consumer cannot exercise his right of withdrawal in the following contracts:

a) Contracts for goods or services whose prices vary depending on fluctuations in financial markets and are not under the control of the seller or provider.

b) Contracts regarding goods prepared in line with the consumer's wishes or personal needs.

c) Contracts for the delivery of goods that are perishable or may expire quickly.

d) Contracts regarding the delivery of goods whose protective elements such as packaging, tape, seal, package have been opened after delivery and whose return is not suitable for health and hygiene reasons.

d) Contracts concerning goods that are mixed with other products after delivery and cannot be separated due to their nature.

e) Contracts regarding books, digital content and computer consumables presented in physical form, if protective elements such as packaging, tape, seal, package are opened after delivery of the goods.

f) Contracts regarding the delivery of periodicals such as newspapers and magazines, other than those provided within the scope of the subscription agreement.

g) Contracts regarding accommodation, goods transportation, car rental, food and beverage supply and the utilization of free time for entertainment or recreation purposes, which must be made on a specific date or period.

g) Contracts regarding services performed instantly in electronic environment or intangible goods delivered instantly to the consumer.

h) Contracts regarding services that begin to be performed with the consumer's approval before the expiration of the right of withdrawal period.

i) Contracts regarding movable properties that are required to be registered and unmanned aerial vehicles that are required to be registered according to the Highway Traffic Law No. 2918 dated 13/10/1983.

i) Contracts regarding mobile phones, smart watches, tablets and computers delivered to the consumer.

j) Contracts concluded through live auctions.

k) Contracts regarding the goods that are specified in the introduction and user manual to be installed or assembled by the seller or authorized service and which have been installed or assembled.

6. Complaint and Solution Method;

The Buyer may submit any complaints regarding the goods sold to the Seller at the Seller's address listed above or through the contact information provided on the www.karlizade.net website. Complaints submitted to the Seller will be reviewed by the authorized bodies designated by the Seller and will be responded to within the most reasonable timeframe.

7. Final Provisions

7.1. The consumer must inspect the goods before accepting delivery. Defective or damaged goods must not be accepted from the cargo company's authorized representative. The buyer accepts that the product received from the cargo company is intact and undamaged.

7.2 . The Seller reserves the right to suspend or cancel the order if it determines that the information regarding the order is incomplete, false, or incorrect, or if it is determined that the order was made in good faith and/or for commercial gain, or if there is a reasonable suspicion, provided that the Buyer is informed. If the order is canceled, the refund will be made by notifying the Buyer.

7.3. Product delivery may not be completed within the specified timeframe due to unforeseen circumstances beyond the Seller's control, which prevent or delay the Seller's ability to fulfill its obligations. In such cases, the Seller undertakes to notify the Buyer. In such cases, the Buyer has the right to request the Seller to cancel the order, replace the ordered product with a comparable product, and/or postpone delivery until the situation preventing delivery within the specified timeframe is resolved.

7.4. For delivery of the contracted product, the sales price must be paid using the payment method chosen by the BUYER. If, for any reason, the product price is not paid or is cancelled in bank records, the SELLER is deemed to be relieved of its obligation to deliver the product. If, for any reason, the price of the delivered product is not paid to the Seller, the Buyer is obligated to return the product to the Seller's address specified above within three days.

7.5. All information and promises presented to the CONSUMER regarding the product or service included in this form are valid from the time the preliminary information is provided and the distance sales contract is concluded. The SELLER reserves the right to make changes thereafter, and it is hereby notified that the information and promises provided in this form by the SELLER are no longer bound by the information and promises provided by the SELLER.

8.COMPETENT AND AUTHORIZED COURT;

All complaints and objections arising from the implementation of this Agreement shall be submitted to the Consumer Problems Arbitration Committee in the Buyer's place of residence or the place where the goods were purchased, in accordance with the monetary limits determined by the Ministry of Customs and Trade in December of each year. However, if the Consumer Courts have jurisdiction over the monetary limits, the competent Consumer Courts shall be contacted.

The Preliminary Information Form and Distance Selling Agreement constitute a preliminary protocol for products whose sales are expected to be completed through official procedures with official authorities in accordance with the relevant legislation. The total price and payment method of these products will be specified in the relevant Campaign Terms and/or Product Descriptions, and this price does not include any expenses incurred during the completion of official procedures related to the sale. These expenses will be paid by the CONSUMER when completing the official procedures. These sales will be considered completed upon the payment of the total price by the CONSUMER to the SELLER and the completion of the official procedures with the official authorities. In this context, provisions that do not apply, such as the right of withdrawal, shipping/delivery, and similar provisions, will not apply to these products. In accordance with the Distance Contracts Regulation, a distance selling contract cannot be concluded unless the CONSUMER signs the document or approves it electronically on the website and/or mobile application. This electronic document was issued by the SELLER on |ORDER_DATE|. As a CONSUMER, I have read, understood, accepted and approved and confirmed all the matters written in the Preliminary Information Form in this electronic document.

DISTANCE SALES CONTRACT

|ORDER_DATE|

ARTICLE 1 - TAFAR

SALES PERSON

Title: HACIMUSAOĞULLARI FOOD INDUSTRY AND TRADE LIMITED COMPANY

Address: HURRIYET MAH. YILDIRIM BEYAZIT STREET. NO:39 BAGCILAR / ISTANBUL

Phone: +90 212 630 27 85

Fax : +90 212 630 27 86

E-Mail: [email protected]

BUYER INFORMATION

|BUYER_INFORMATION|

ARTICLE 2 - SUBJECT

The subject of this Distance Selling Agreement ( hereinafter referred to as the agreement ) is the determination of the rights and obligations of the parties in accordance with the Law on Consumer Protection No. 6502, the Regulation on Distance Contracts and other relevant legal provisions, in relation to the sale and delivery of the product, the characteristics and sales price of which are specified below, which the Seller sells to the Buyer (Consumer) electronically from the www.karlizade.net website.

ARTICLE 3 - ESTABLISHMENT OF THE CONTRACT

3.1. The Buyer accepts, declares and undertakes that he/she has read and understood the entire contract and is aware of his/her rights and obligations.

3.2. The seller and the buyer accept that there is no disproportion between the contractual obligations, that the mutual obligations are in accordance with their nature, and that they do not have any inexperience within the scope of the transactions within the scope of the contract.

3.3. The Buyer and the Seller accept that the contract provisions do not constitute an unfair condition and that there is no clear injustice or disproportion in terms of the balance of interests.

ARTICLE 4 - PRODUCT INFORMATION AND PRICE SUBJECT TO THE CONTRACT

| PRODUCTS|

ARTICLE 5 - PAYMENT METHOD

5.1. You can make purchases through the www.karlizade.net website using credit cards, debit cards, wire transfers, and EFT. Available installment numbers vary depending on the credit card selected and can be viewed during the purchase process. The order summary page displays the number of installments in which the order total will be paid.

5.2. Your bank may run campaigns that offer a higher number of installments than the number you select, and may offer services such as installment deferrals. Such campaigns are at the discretion of your bank, and information about these campaigns is provided on our website if our company is aware of them. Your bank will reflect the order total on your credit card statement, divided by the number of installments, starting from the credit card statement date. The bank may not distribute the installment amounts equally across the months, taking into account fractional differences. Creating your detailed payment plan is at your bank's discretion.

5.3. Because credit sales on the www.karlizade.net website are made only with credit cards issued by banks, the CONSUMER acknowledges, declares, and undertakes to separately verify relevant interest rates and default interest information with their bank. The provisions regarding interest and default interest will apply within the scope of the credit card agreement between the Bank and the CONSUMER, in accordance with applicable legislation. Furthermore, because credit sales are provided by banks only to CONSUMER, who are Bank Customers, the CONSUMER acknowledges, declares, and undertakes to separately verify relevant interest rates and default interest information with their bank. The provisions regarding interest and default interest will apply within the scope of the Instant/Distance Shopping Credit agreement between the Bank and the CONSUMER, in accordance with applicable legislation.

5.4. Providing credit and creating your detailed payment plan are at the discretion of your Bank.

ARTICLE 6. RETURN PROCEDURE

6.1. In cases where the CONSUMER exercises his/her right of withdrawal, or where the product in question cannot be supplied for various reasons, or where the arbitration committee decides to refund the amount to the CONSUMER, the refund procedure regarding the payment options is stated below:

a) Refund Procedure for Credit Card/Debit Card Payment Options: If the purchase was made by credit card and in installments, the Bank will refund the CONSUMER in installments, regardless of the number of installments in which the CONSUMER purchased the product. After the SELLER pays the bank the full product price in a single lump sum, if the installment payments made through Bank POS are refunded to the CONSUMER's credit card, the requested refund amounts will be transferred to the holder's accounts by the Bank in installments to prevent any aggrieved parties. If the refund date does not coincide with the card's statement date, the installment amounts paid by the CONSUMER up to the date of cancellation will be reflected in the card as one (1) refund each month. The CONSUMER will receive the installments paid before the refund for an additional month after the sale's installments are completed, equal to the number of installments paid before the refund, and this will be deducted from their existing debts. In the case of a return of goods and services purchased with a debit card, the SELLER cannot pay the CONSUMER in cash, as per the agreement it has made with the Bank. In the event of a return, the SELLER will process the refund through the relevant software. Since the SELLER is obligated to pay the relevant amount to the Bank in cash or as an offset, cash payments cannot be made to the CONSUMER as per the procedure described above. Refunds to credit/debit cards will be made by the Bank in accordance with the above procedure after the SELLER makes a single payment to the Bank. The CONSUMER acknowledges and agrees to have read and accepted this procedure.

b) Refund Procedure for Wire Transfer/EFT Payment Options: In the case of a return of goods and services purchased via wire transfer/EFT, the SELLER cannot pay the CONSUMER in cash, as per the agreement it has made with the bank. In the event of a return, the SELLER will make the refund through the relevant software. Since the SELLER is obligated to pay the relevant amount to the Bank in cash or by debit, cash payments cannot be made to the CONSUMER as per the procedure described above. The refund will be made by wire transfer or EFT to the account specified by the CONSUMER, after requesting bank account information. The account must be in the name of the person at the billing address or the user member. The SELLER will reimburse the bank for the full product price in one lump sum. The CONSUMER acknowledges and agrees to have read and accepted this procedure.

7. DELIVERY

7.1. Delivery will be made by hand to the CONSUMER at the address specified above, via the contracted courier company. Even if the CONSUMER is not present at the address at the time of delivery, our Company will be deemed to have fulfilled its obligations fully and completely. Therefore, the SELLER is not responsible for any damages or expenses arising from the CONSUMER's late receipt of the product or failure to receive it at all. The SELLER is responsible for ensuring that the product subject to the contract is delivered intact, complete, compliant with the specifications specified in the order, and accompanied by any warranty documents and user manuals.

7.2. The product will be delivered within 30 days from the contract date. The SELLER assumes full responsibility until the product is delivered. If the SELLER is unable to deliver the product subject to the contract within the specified time due to extraordinary circumstances such as force majeure, situations declared as a pandemic by the World Health Organization, war, mobilization, martial law, curfew declared throughout Turkey or in certain provinces affecting cargo operations, adverse weather conditions preventing transportation, or transportation interruptions, the SELLER is obligated to notify the CONSUMER. In such cases, the CONSUMER may exercise one of the following rights: cancel the order or postpone the delivery until the preventing situation is resolved.

7.3 . If the product subject to the contract is to be delivered to a person/organization other than the CONSUMER, the SELLER cannot be held responsible if the person/organization to whom the product is to be delivered does not accept the delivery.

7.4. The SELLER cannot be held responsible for the failure to deliver the ordered product to the CONSUMER due to any problem encountered by the cargo company during the delivery of the product to the CONSUMER.

7.5. If the product subject to the contract is to be delivered to a third party other than the buyer, the seller cannot be held responsible if this third party refuses to accept delivery of the product.

7.6 . Payment must be made upon signing this contract to commence the supply and delivery of the contracted product. If the contract price is not paid or is cancelled through various channels after payment, the seller's obligation to supply and deliver the product will be immediately terminated, and the contract will be deemed automatically terminated.

7.7. If the supply and delivery of the product subject to the contract becomes impossible, the relevant matter will be notified to the buyer in writing. If the buyer terminates the contract for this reason, the seller is obliged to refund the entire amount received for the establishment of this contract to the buyer within 14 business days at the latest, from the date on which the termination notice is received.

7.8. The seller is responsible for the product until it is delivered to the buyer or a third party designated by the seller. However, if the buyer chooses to use a carrier other than the one designated by the seller for delivery, the seller is relieved of liability by delivering the product to the designated carrier. Once the product is delivered to the buyer's designated carrier, responsibility for the product is transferred to the buyer.

8. RIGHT OF WITHDRAWAL;

In accordance with the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts;

8.1. The CONSUMER has the right to withdraw from this Distance Selling Agreement within 14 (fourteen) days without giving any reason and without paying any penalty. The period for the right of withdrawal begins on the day the contract is established for contracts regarding the performance of services; and on the day the consumer or a third party designated by the consumer receives the goods for contracts regarding the delivery of goods. However, the consumer may also exercise the right of withdrawal from the establishment of the contract until the delivery of the goods. In determining the period for the right of withdrawal;

a) For goods that are subject to a single order and delivered separately, the day the consumer or a third party designated by the consumer receives the last good,

b) For goods consisting of more than one piece, the day the consumer or a third party designated by the consumer receives the last piece,

8.2. The notification regarding the exercise of the right of withdrawal must be in writing and the burden of proof that this notification has been made is the responsibility of the consumer.

8.3. If the Buyer exercises his right of withdrawal, the original invoice for the goods/services delivered to the third party or the Buyer must be returned to the Seller.

8.4. The consumer must return the product to the seller's address specified in Article 1 within ten (10) days from the date the consumer exercised their right of withdrawal. For products not returned within this period, or for products returned after this period, the buyer will be deemed to have waived their return request, and the return request will not be accepted. However, if the seller has declared that they will collect the product, this provision does not apply.

8.5. The consumer cannot exercise his right of withdrawal in the following contracts: